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Kiosk/IR Remote Control Lock

  • User can remotely lock device to Kiosk mode and disable IR Remote control to prevent any misconfiguration
  • If supported by the platform, Kiosk mode is secured with an auto-generated unique PIN

Any production device should always be in the Locked status to avoid unwanted operation by an outsider.

How to enable Kiosk mode / lock IR Remote Control​

Box - Device detail​

  1. Navigate to device detail in Box
  2. Go to Settings Tab
  3. Switch to Locked status
  4. Save

Box - Device Policy​

  1. Create a new Device Policy
  2. Set Kiosk mode - Locked on the Policy detail
  3. Assign Device Policy to devices

Rest API​

How to disable Kiosk mode locally / unlock kiosk mode​

On LG and Samsung devices​

Navigating to display menu

  1. Connect a USB keyboard to the device
  2. Press Windows key - this will open up menu and stop the application

On touch-enabled devices (Android tablets)​

  1. Touch and hold one finger in the bottom left corner
  2. Use your other hand and swiftly swipe with all 5 fingers on the screen (any direction, preferred is left to right)
  3. Enter a device PIN in the input
    • PIN is unique per device and can be found on the device detail page

On non-touch devices (Wiindows, Linux)​

  1. Connect a keyboard to the device
  2. Press F2 (x5) five times
  3. Enter a device PIN in the input
    • PIN is unique per device and can be found on the device detail page

Switch off the Kiosk mode in OSD​

tip

OSD is built-in menu available in all CoreApps. This interface provides access to several settings and troubleshooting tools. Explore how OSD works.

  1. Open OSD menu
  2. Navigate to Device Settings (learn more here)
  3. Switch off the kiosk mode by Set remote control lock to disabled